Terms and Conditions

The customer is solely responsible for reviewing and approving all artwork, designs, proofs, website content, spelling, grammar, contact information, pricing, images, and specifications before production or publication.

Approval of a proof, design, mockup, or website constitutes acceptance of all content contained therein.

Once approved:

• SpexWeb shall not be responsible for typographical errors.
• SpexWeb shall not be responsible for incorrect information supplied by the customer.
• Additional charges may apply for corrections requested after approval.

Customers acknowledge that color variations may occur between:

• Computer monitors
• Mobile devices
• Digital proofs
• Printed materials
• Different print runs
• Different paper stocks

Exact color matching cannot be guaranteed. Minor color variations shall not be considered defects.

SpexWeb will make commercially reasonable efforts to achieve the closest possible color reproduction based on industry standards.

Customers are responsible for ensuring all submitted files:

• Are print ready
• Include correct dimensions
• Include proper bleed requirements
• Contain high resolution images
• Have accurate spelling and content

SpexWeb shall not be liable for issues resulting from customer supplied files.

Customers retain full responsibility for:

• Text content
• Images
• Logos
• Copyright permissions
• Trademarks
• Licensing rights

SpexWeb assumes all customer provided content is legally owned or properly licensed.

Customers agree to indemnify and hold SpexWeb harmless from any claims arising from unauthorized use of content.

While SpexWeb follows industry best practices, SpexWeb does not guarantee:

• Search engine rankings
• Google placement
• Traffic increases
• Sales increases
• Lead generation results

Online performance depends on numerous factors beyond SpexWeb's control.

Projects require a 50% deposit before work begins, with the remaining balance due before launch and handover, unless otherwise agreed in writing. Late payment may result in project delays or suspension of services. Websites hosted by SpexWeb under a care plan may be suspended for unpaid care plan fees.

Projects canceled after commencement may be subject to fees based upon work completed.

Deposits are generally non-refundable once work has begun.

Custom design, development, and print production services are non-refundable after approval and production.

Upon full payment, you own the final website design, content, and files delivered to you. SpexWeb retains ownership of its proprietary tools, templates, frameworks, and internal systems, and grants you a license to use them as part of your delivered website. SpexWeb may display completed work in its portfolio and marketing materials.

Optional monthly care plans cover hosting, security updates, backups, and the edits listed in the plan you select. Plans are billed monthly and can be canceled at any time with 30 days' written notice. Unused edits do not roll over.

Each project includes 2 rounds of revisions on design and content. Additional revisions or changes after approval may be billed at a rate determined for each individual project at SpexWeb's discretion.

SpexWeb's total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

Under no circumstances shall SpexWeb be liable for:

• Lost profits
• Lost business opportunities
• Indirect damages
• Consequential damages
• Data loss
• Third-party service interruptions

SpexWeb shall not be liable for delays or failures caused by circumstances beyond reasonable control, including:

• Natural disasters
• Internet outages
• Utility failures
• Supply chain disruptions
• Acts of government
• Third-party vendor failures

By using SpexWeb services, customers acknowledge they have read, understood, and agreed to these Terms & Conditions.

Questions about these Terms? Email info@spexweb.com.